Policies

Website Policy

  • Please allow 3-6 days for order production.
    • You will be sent an email with your orders tracking information once the order is produced and shipped.
  • All sales are final. There are no refunds, returns, or exchanges.
Customer Service: [email protected] (please direct all questions and concerns to this email.)


Commission Policy

  • Commission Form  the commission form is for all commission inquries.
  • Deposit is to be paid upfront after the price has been confirmed. (The deposit will always be half of the qouted price)
  • The remaining balance is to be paid once the final product has been seen. (The item will not be shipped until the remaining balance is paid in full, no exceptions)
    • Once you have been notified of artwork's completion there is a one week grace period to send the balance and continue with shipping. After that one week the piece will be recycled and you wil not get your deposit back.
  • You are allowed 3 free changes to the final piece, every change after is an additional charge
  • All sales are final; there are no refunds, returns, or exchanges